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FAQ

Common Questions, Answered

Find clear answers to the most common support questions.

What should I include in my message?

A short summary, your account email, and any relevant details such as a transaction reference or screenshot.

I cannot access my account. What should I do?

Use password reset, then check your email folders. If you still cannot sign in, contact Support with your account email.

Which topics does Support handle?

We help with payments, verification, security, technical issues, and general questions. For pricing or partnerships, contact Sales.

How will you contact me back?

We will reply by email to the address you provide and outline next steps.